Communication Access
Video Relay Services/FCC Links to an external site.
Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to communicate with voice telephone users through video equipment, rather than through typed text. Video equipment links the VRS user with a TRS operator – called a communications assistant, or CA – so that the VRS user and the CA can see and communicate with each other in signed conversation.
Video Remote Interpreting Links to an external site.
VRI uses videoconferencing technology, equipment, and a high speed Internet connection with sufficient bandwidth to provide the services of a qualified interpreter, usually located at a call center, to people at a different location. VRI is currently being used in a wide variety of settings including hospitals, physicians’ offices, mental health care settings, police stations, schools, financial institutions, and workplaces.
Speech to Text Services Links to an external site.
Many parents, students, and educators have never heard about CART, C-Print and TypeWell. Others have many questions about these speech-to-text services. What are they, what are their differences and similarities, and how they can be accessed?
NC Relay Links to an external site.
Free telecommunication service that enables people who are Deaf, Hard of Hearing or DeafBlind to place and receive phone calls. Everyone deserves to communicate by phone.